Contact Us

Undecided between a limestone massage raft on the Great River and a Martha Brae float? Tell us your dates and group size, and a person will reply.

Email info@bambooraftingjamaica.com with your resort area, travel dates and the rafting tour you have your eye on.

• The rafting operator and tour name, exactly as both appear on the listing you booked.
• The tour name and river, Martha Brae, Lethe or White River, plus any booking reference you already hold.
• Share the dates you hope to raft and how many people are coming.
• One line describing the error you spotted on the page.

We do not operate any of the rafting trips listed on this site. We compare tours, we do not take payments, hold seats or manage reservations. A request to change a Montego Bay pickup, move a Martha Brae date, or ask for a refund has to reach the operator named on your confirmation, or the booking page that charged your card. Those are the only parties who can see or change your order.

Useful Messages

Use this channel to fix problems with the listings themselves. A Great River raft price that no longer matches the operator, a White River tour showing the wrong duration, a Falmouth pickup that has stopped running, or a fine print detail such as the excluded raft fee on one private Lethe tour. Name the page and quote what it said. That is usually enough for us to check it against the live listing and correct the page.

Email Us Here

This site compares rafting tours, it does not run them, so changes to a booking, whether a refund, a reschedule or a pickup time question, must go elsewhere. The operator named on your confirmation, or the booking page where you paid, is the one who can act on it.

Reply Times

Every message sent here is read by a person, and most replies go out within a few days. Anything urgent, such as a pickup question the day your raft leaves the Martha Brae or the Rio Grande, should go straight to the operator on your confirmation rather than waiting in this inbox.